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Reporting a concern with a UL Certified product?

Please go directly to our product incident report form.

For all other inquiries:

US

2600 N.W. Lake Rd.
Camas, WA 98607-8542
Telephone: 1.877.UL.HELPS (1.877.854.3577) | Fax: 1.360.817.6278
E-mail: cec.us@us.ul.com

Note: This UL Customer Service location processes initial inquiries for all US locations.

Argentina

Florida 833 Floor 2nd, Of: 203
(C1005AAQ) Cdad. Aut. Bs. As.
Telephone: +54.11.4316.8210 | Fax: +54.11.4316.8260
E-mail: customerservice.ar@ar.ul.com

Australia

Level 5 Nexus Building
Columbia Court
Norwest Business Park
Baulkham Hills NSW 2153
Telephone: +61 2 8860 9560 | Fax: +61 2 8860 9595
E-mail: customerservice.au@au.ul.com

Brazil

Rua Fidencio Ramos, 195-5 Andar
Vila Olimpia - Sao Paulo/SP
CEP 04551-010, Brasil
Telephone: +55.11.3049.8300 | Fax: +55.11.3049.8252
E-mail: customerservice.br@br.ul.com

Canada

Underwriters Laboratories of Canada
7 Underwriters Road
Toronto, Ontario, Canada M1R 3A9
Telephone: 1.866.937.3ULC, 1.866.937.3852 | Fax: 1.416.757.8727
E-mail: customerservice@ulc.ca

China (GuangZhou)

Electronic Building, Parage Electronic Industrial Park
No. 8 Nanyun Er Road
Guangzhou Science Park
Guangzhou 510663, China
Telephone: +86.20.3213.1000 | Fax: +86.20.8348.6777
E-mail: customerservice.cn@cn.ul.com

China (Suzhou)

Block 3, New Hi-Tech Industry Park
98 Hengshan Road
Suzhou, Jiangsu 215009
China
Telephone: +86.512.6808.6400 | Fax: +86.512.6808.4099
E-mail: customerservice.cn@cn.ul.com

Denmark

Borupvang 5A
2750 Ballerup, Denmark
Telephone: +45.44.85.6565 | Fax: +45.44.85.6540
E-mail: CustomerService.dk@dk.ul.com

France

Domaine Du Parc Technologique
Batiment Apollo
4 rue Rene Razel
91400 Saclay, France
Telephone: +33.160.1988.12 | Fax: +33.160.1988.80
E-mail: CustomerService.fr@fr.ul.com

Germany

Admiral-Rosendahl-Strasse 9
63263 Neu-Isenburg ( Zeppelinheim)
Telephone: +49 (0)69 489 810 – 0 | Fax: +49.6102.369280
E-mail: CustomerService.de@de.ul.com

Hong Kong

18th Floor, Delta House
3 On Yiu Street
Shatin, NT Hong Kong
Telephone: +852.2276.9898 | Fax: +852.2276.9876
E-mail: customerservice.hk@hk.ul.com

India

Kalyani Platina (Phase 1), 3rd Floor
Sy.no.24, Kundalahalli, K.R.Puram Hobli
South Taluk, Whitefield
Bangalore 560 066, India
Telephone: +91.80.4138.4500 | Fax: +91.80.2520.4407
E-mail: customerservice.in@in.ul.com

Italy

Via Archimede, 42
20041 Agrate Brianza
Milan, ITALY
Telephone: +39.039.641.0101 | Fax: +39.039.641.0600
E-mail: CustomerService.it@it.ul.com

Japan (ISE Office)

4383-326 Asama-cho, Ise-shi,
Mie 516-0021
Japan
Telephone: +81.596.24.6735 | Fax: +81.45.342.1601
E-mail: customerservice.jp@jp.ul.com

Japan (Tokyo Office)

Marunouchi Trust Tower Main Building 6F
1-8-3 Marunouchi, Chiyoda-ku
Tokyo 100-0005
Japan
Telephone: +81.3.5293.6200 | Fax: +81.3.5293.6201
E-mail: customerservice.jp@jp.ul.com

Korea

33rd Floor, Gangnam Finance Center
737 Yeoksam-dong
Kangnam-Gu
Seoul 135-984, Korea
Telephone: +82.2.20099100 | Fax: +82.2.20099471
E-mail: customerservice.kr@kr.ul.com

Mexico

Blas Pascal 205 Piso 2
Col. Los Morales
Deleg. Miguel Hidalgo
Z.P. 11510 México, D.F., Mexico
Telephone: +52.55.3000.5400 | Fax: +52.55.3000.5491
E-mail: customerservice.mx@mx.ul.com

Netherlands

Delta 1A, Building L'Aimant
Business Park IJsseloord 2
6825 ML Arnhem
The Netherlands
Telephone: +31.26.376.4800 | Fax: +31.26.376.4840
E-mail: CustomerService.nl@nl.ul.com

New Zealand (Auckland)

21 Tarndale Grove
Albany, Auckland 0632
Telephone: +64.9.415.3355 | Fax: +64.9.415.3356
E-mail: customerservice.nz@nz.ul.com

New Zealand (Christchurch)

10 Vanadium Place
Middleton, Christchurch 8024
Telephone: +64.3.940.4400 | Fax: +64.3.940.4411
E-mail: customerservice.nz@nz.ul.com

Poland

UL International Polska Sp. z o.o
Aleja Krakowska 81
05-090 Sekocin Nowy, Poland
Telephone: +48.22.336.3300 | Fax: +48.22.336.3301
E-mail: CustomerService.pl@pl.ul.com

Singapore

1 Maritime Square #11-03/03A
Harbourfront Centre
Singapore 099253
Telephone: +65.6274.0702 | Fax: +65.6271.3867
E-mail: customerservice.sg@sg.ul.com

Spain

Av. Diagonal 407, 4 1
08008 Barcelona
Spain
Telephone: +34.933.681300 | Fax: +34.933.424996
E-mail: CustomerService.es@es.ul.com

Sweden

Stormbyvagen 2-4
Spanga Center
163 29 Spanga, Sweden
Telephone: +46.8.795.4370 | Fax: +46.8.760.0317
E-mail: CustomerService.se@se.ul.com

Switzerland

Ringstrasse 1
8603 Schwerzenbach
SWITZERLAND
Telephone: +41.43.355.4024 | Fax: +41.43.355.4039
E-mail: customerservice.fr@ul.com

Taiwan

1st Floor, 260 Da-Yeh Road
Peitou District
Taipei City, Taiwan 112
Telephone: +886.2.55598168 | Fax: +886.2.28907430
E-mail: customerservice.tw@tw.ul.com

Thailand

29th Floor The Offices at Central World
No. 999/9 Rama I Road
Kwaeng Pathumwan, Khet Pathumwan
Bangkok, 10330 Thailand
Telephone: +66.2207.2408 | Fax: +66.2264.5943
E-mail: CustomerService.TH@TH.ul.com

United Arab Emirates

DAFZA, Block 4WA, office 421
Dubai, United Arab Emirates – P.O.Box 54873
Telephone: +971-4-2602136 | Fax: +971-4-2602138
E-mail: cec.us@us.ul.com

UK

The Guildway
Wonersh House Building C
Old Portsmouth Road
Guildford Surrey GU3 1LR, United Kingdom
Telephone: +44.1483.302.130 | Fax: +44.1483.302.230
E-mail: CustomerService.uk@uk.ul.com

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